Government IT - Turnaround and recovery

 

 

• Approached to turn around a failing £280 million government contract.

• Talked to 350 people as part of internal and external stakeholder engagement process.

• Implemented an internal suggestion scheme - and responded to all staff suggestions.

• Devised and communicated a clear strategy to all staff - with leadership and personal empowerment at its core.

• Improved P&L by £100 million and established a service that can be exploited with other clients globally.